FAQs

HOW DO I ORDER?
You may place your orders online 24/7 on our website.

DO YOU SHIP TO MY COUNTRY?
We ship throughout the USA, Bahamas, Canada and the rest of the world.

IF I AM IN THE BAHAMAS HOW DO I ORDER?

Items that have 🇧🇸 next to the size is available for immediate pick up 1hr, after your order has been placed.  If an item does no have 🇧🇸 you can still make the purchase and pick up in-store by using your Bahamas shipping address and selecting in store pickup at checkout.  An email will be sent to you when your order is ready for pick up.  Family Island orders will be an additional $12 charge for shipping.  Please remember to put your telephone number with your information.

HAS MY ORDER BEEN SHIPPED?
You will receive an email order confirmation once your order has been received, in addition, a shipping confirmation email will be sent once your order has been shipped. This confirmation will include the tracking number for your package. 

CAN I MODIFY/CANCEL MY ORDER?
Unfortunately, once your order has been processed we are unable to modify or cancel any order. When your order arrives, please follow exchange instructions.

DO YOU RESTOCK PRODUCTS?

We do our best to restock the best sellers. On the product page there is a place where you enter your email for when that item is restocked.

I HAVE A PROMO CODE, HOW DO I USE IT?

You must input all promo codes at the time of checkout. Our systems WILL NOT allow us to manually adjust any costs on orders that have already been placed. We CANNOT apply any promo codes to prior purchases.